Customer care
Contact us
The phone is for talking to a hostess; the form is for everything else, from a question about a charge to a complaint or a data request. Pick the reason that fits and it reaches the right person first time.
Customer care and billing
A question about a call, a charge on your bill or a refund. We reply within two working days.
Use the form belowYour personal data
Access to, correction or deletion of what we hold about you. We reply within one month.
Use the form belowReport a problem
Something on the site that shouldn't be there, misuse of the service, or a caller you believe is under 18.
Use the form below
Write to us
For anything in writing. Choosing the right reason matters: data requests and reports follow a different route from customer care.
Good to know
| Call charges | 45p/min plus your phone company's access charge |
|---|---|
| Who answers | Real women, over 18, working with our telephony partner |
| Customer care replies | Within two working days |
| Operated by | RforceOne |
Ring number coming soon
45p/min plus your phone company's access charge. 18+ only.